Michael Baker Email & Phone Number
COO, UnitedHealthcare Consumer Operations @ UnitedHealth Group
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Michael Baker Location
- Saint Paul, MN, US
Michael Baker Work
- now
- 2022 - now COO, UnitedHealthcare Consumer Operations @
- 2017 - now Senior Vice President, Consumer Services - Medicare and Retirement @
- 2013 - now Vice President, Consumer Services - Medicare and Retirement @
Michael Baker Education
- Dartmouth College
Master of Healthcare Delivery Science (Healthcare Delivery Science)
2017 - 2019 - University of Phoenix
- Georgia State University - J. Mack Robinson College of Business
- null
Michael Baker Skills
- Customer Experience
- Negotiation
- Contract Management
- Contact Center Operations
- Outsourcing
- Vendor Management
- Call Center
- BPO
- Process Improvement
- Operations Management
- Credit Cards
- Change Management
- Workforce Management
- Strategic Planning
- Offshoring
- Merchant Acquiring
- Call Centers
- Business Process Improvement
- Management
- Training
- Contact Centers
- Leadership
- Program Management
- Payment Card Processing
- Business Analysis
- Strategy
- Team Management
- Seniors
- Medicare
- Business Development
- Consumer Services
- Microsoft Office
- Customer Service
- Services
- Analysis
Michael Baker Summary
- Michael Baker, based in Saint Paul, MN, US, is currently a COO, UnitedHealthcare Consumer Operations at UnitedHealth Group. Michael Baker brings experience from previous roles at UnitedHealthcare and UnitedHealth Group. Michael Baker holds a 2017 - 2019 Master of Healthcare Delivery Science in Healthcare Delivery Science @ Dartmouth College. With a robust skill set that includes Customer Experience, Negotiation, Contract Management, Contact Center Operations, Outsourcing and more. Michael Baker has 5 emails and 2 mobile phone numbers on RocketReach.
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