Equicom Services, Inc. Information

Equicom Services, Inc.-EquiServe (formerly known as ONET), has been in the business process outsourcing (BPO) industry since 2011. EquiServe is headquartered in Makati City, Philippines, and is the captive BPO Service provider of the Equicom Group (a Filipino conglomerate), with branches in Makati, Manila, Cebu, Legazpi and Davao. EquiServe employs more than 1,000 employees to date. As Equicom Group, EquiServe provides shared service solutions across Finance, HR, IT and Back Office support units. EquiServe is equipped with a cross-functional contact center platform offering unique and customized contact center and back-office services to best suit our clients’ needs. EquiServe is a complete end-to-end IT-enabled service provider, implementing successful practices through benchmarking, proper contracting, turnaround plan and workforce management to increase productivity and improve processes allowing clients to focus on their core business. Our Leadership Team has combined management experience of more than 30 years. Together, we have effectively served various industries from Telecommunications to Banking and Finance, Retail and Healthcare, as well as Manufacturing and Logistics. EquiServe has a very strong engagement and lasting relationship with current partners and clients. These companies benefit from our service model from a cost and efficiency perspective, hence continuously growing with us. We create value not just by supporting client’s needs, we enhance client experience through Innovation, Partnership, driving Efficiencies, via Flexible Technology “preference”.