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Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way. Trusted by the leaders in hospitality, multifamily, retail, and healthcare, Kipsu’s software is tailored for customer service and front-line teams to manage sending and receiving consumer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer analytics, and more. Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service. Each of our customer partners benefits from top notch, hands-on, and customized team support. As we grow and expand, we continue to look for motivated go-getters interested in joining a fast-paced Minneapolis-based company. Kipsu employees are high energy, high achieving professionals who are passionate and curious about the start-up world, customer-focused industries, and innovative software.

Website http://www.kipsu.com
Revenue $6.1 million
Funding $2.7 million
Employees 142 (117 on RocketReach)
Founded 2010
Address 100 N 6th St Suite 700B, Minneapolis, Minnesota 55403, US
Phone (612) 400-7050
Technologies
Industry Enterprise Software, Software, Software Development, Software General, B2B, Application Software, Communication Software, Improving Staff to Customer Relationships, High-Touch Customer Service, Messaging, Uncovering Customer Frustrations, Information Technology, Internet Services, Messaging and Telecommunications, SaaS
Web Rank 490947
Web Visits 111360
Keywords Customer Service Software, Digital Communication Platform, Customer Engagement Platform, Chat Software, Messaging Software, Customer Communication Platform, Customer Support Software, Real Time Chat, Text Messaging Platform, Online Chat Software, Live Chat Software, Digital Customer Service, Customer Interaction Management, Omnichannel Messaging, Conversational Commerce, Brand Communication, Service Automation, Proactive Customer Service, Automated Messaging
Competitors HubSpot, NICE, LivePerson, Intercom, Drift, Help Scout, Olark, tawk.to, Zendesk Sell, Overseas Examinations Commission +40 more (view full list)
SIC SIC Code 482 Companies, SIC Code 48 Companies
NAICS NAICS Code 54 Companies, NAICS Code 51711 Companies, NAICS Code 5171 Companies, NAICS Code 54151 Companies, NAICS Code 541511 Companies, NAICS Code 51 Companies, NAICS Code 517110 Companies, NAICS Code 541 Companies, NAICS Code 5415 Companies, NAICS Code 517 Companies

Kipsu Questions

The Kipsu annual revenue was $6.1 million in 2026.

Christopher Smith is the CEO and Co-Founder of Kipsu.

117 people are employed at Kipsu.

Kipsu is based in Minneapolis, Minnesota.

The NAICS codes for Kipsu are [54, 51711, 5171, 54151, 541511, 51, 517110, 541, 5415, 517].

The SIC codes for Kipsu are [482, 48].

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